Escrow and arbitration rules
How VibeMarket protects deals with TON multisig and what happens when parties disagree.
1. Smart contract role
Funds are locked in TON multisig escrow. The platform does not custody user funds and never asks for seed phrases. Release or refund requires enough signatures.
2. Normal flow
The client accepts a bid, both parties connect wallets, the client funds escrow, the coder delivers the result, and the parties sign the release.
3. When a dispute opens
A dispute can be opened if the result does not match the brief, acceptance is blocked without a clear reason, one party disappears, or release/refund cannot be agreed.
4. Evidence
Arbitration reviews the order brief, bid, chat messages, delivered links, screenshots, escrow history, audit log, and the actual state of the delivered product.
5. Decision process
Admin decisions execute only through the admin multisig flow. The configured admin quorum is required. A single admin cannot directly sign a disputed payout.
6. Outcomes
Funds can be released to the coder, refunded to the client, or split manually by a separate agreement. The current MVP does not perform automatic partial split without a separate decision.
7. Limits
VibeMarket is not a bank, payment processor, or legal representative. These rules describe the platform process and should be reviewed by counsel before a broad public launch.